One Bite Terms & Conditions
Opening Statement:
One Bite Design is owned and operated by Helen Mischewski. Approaching each job uniquely, Helen will use her expertise to enhance the branding of your business with unforgettable and high quality logos, advertisements, letterheads, business cards, signage and website graphics. Helen enjoys the challenge of meeting the specific graphic design needs of every single one of her clients.
Communication:
Helen can be reached by email, FB business page messages and phone (027 663 4307) from Monday to Friday between 9am and 3pm New Zealand time. Helen will endeavour to get back to you within 24 hours during these days and times.
Required Information:
You, the client, agree that you will supply all of the necessary information required for your design job including all and any copy, images, logos. You, the client, guarantee to One Bite Design that any elements of copy, graphics, photos, designs, trademarks or other artwork that you provide are either owned by you or that you have permission to use them. Any information that Helen has to source will be charged out at $75 per hour for her time. If anything needs to be purchased for the design job, this cost will also be passed on to you, the client. Helen will discuss this with you before any costs are incurred and any invoices are sent.
Design Job Approval:
Once a design has been approved by you the client, you accept all responsibility for any use of the design in any other process, eg printing, signage, business cards, logos, Facebook banners. One Bite Design holds no responsibility for any issues or errors that happen post design approval. Any changes that are required post approval will incur an extra design fee to cover the time it takes to make the changes. This cost will be discussed with you and an invoice sent before any design work changes are made by Helen.
Design Ownership:
Any design options that are sent to you during the design process are owned by One Bite Design and permission is not given for them to be reproduced by anyone else. Once a design is approved and fully paid for, you, the client, will own the final design.
Payment Terms:
An invoice will be sent to you, the client, via email for a non-refundable deposit of 50% of the design cost. Once this payment has been received, your initial design work will be emailed to you within 7 working days. All remaining fees will be required before final files are sent to you. Payment is due Seven (7) days from issuance of invoice, unless otherwise organised. A two and a half percent (2.5%) monthly service charge will be billed against overdue invoices/late payments.
Cancellation:
You, the client and Helen from One Bite Design may determine to cancel a design job at any time, if the design work /relationship is thought to be unsatisfactory by either party. Written confirmation is required for any cancellation. Ownership of all incomplete and completed files/designs shall have the copyright retained by One Bite Design and therefore cannot be reproduced by anyone else. Once a design job has started if you, the client, fail to make contact with Helen for a period of 60 days then the design job will be cancelled in writing by Helen. A cancellation invoice will be emailed with a 25% fee of the outstanding design cost. Payment is due Seven (7) days from issuance of invoice, unless otherwise organised. A two and a half percent (2.5%) monthly service charge will be billed against overdue invoices/late payments.
Complaints:
All complaints can be made directly to Helen via email [email protected]
Limitation of Liability:
You, the client, agree to indemnify and hold harmless One Bite Design from any and all claims, demands, losses, causes of action, damage, lawsuits, judgements, including legal fees and costs, but only to the extent caused by, arising out of, the work supplied by One Bite Design.
Closing Statement:
Thank you for taking the time to read these terms and conditions. If you have any queries please get in touch with Helen. This agreement is made between you, the client, and One Bite Design.
Copyright One Bite Graphic Design 2017
One Bite Design is owned and operated by Helen Mischewski. Approaching each job uniquely, Helen will use her expertise to enhance the branding of your business with unforgettable and high quality logos, advertisements, letterheads, business cards, signage and website graphics. Helen enjoys the challenge of meeting the specific graphic design needs of every single one of her clients.
Communication:
Helen can be reached by email, FB business page messages and phone (027 663 4307) from Monday to Friday between 9am and 3pm New Zealand time. Helen will endeavour to get back to you within 24 hours during these days and times.
Required Information:
You, the client, agree that you will supply all of the necessary information required for your design job including all and any copy, images, logos. You, the client, guarantee to One Bite Design that any elements of copy, graphics, photos, designs, trademarks or other artwork that you provide are either owned by you or that you have permission to use them. Any information that Helen has to source will be charged out at $75 per hour for her time. If anything needs to be purchased for the design job, this cost will also be passed on to you, the client. Helen will discuss this with you before any costs are incurred and any invoices are sent.
Design Job Approval:
Once a design has been approved by you the client, you accept all responsibility for any use of the design in any other process, eg printing, signage, business cards, logos, Facebook banners. One Bite Design holds no responsibility for any issues or errors that happen post design approval. Any changes that are required post approval will incur an extra design fee to cover the time it takes to make the changes. This cost will be discussed with you and an invoice sent before any design work changes are made by Helen.
Design Ownership:
Any design options that are sent to you during the design process are owned by One Bite Design and permission is not given for them to be reproduced by anyone else. Once a design is approved and fully paid for, you, the client, will own the final design.
Payment Terms:
An invoice will be sent to you, the client, via email for a non-refundable deposit of 50% of the design cost. Once this payment has been received, your initial design work will be emailed to you within 7 working days. All remaining fees will be required before final files are sent to you. Payment is due Seven (7) days from issuance of invoice, unless otherwise organised. A two and a half percent (2.5%) monthly service charge will be billed against overdue invoices/late payments.
Cancellation:
You, the client and Helen from One Bite Design may determine to cancel a design job at any time, if the design work /relationship is thought to be unsatisfactory by either party. Written confirmation is required for any cancellation. Ownership of all incomplete and completed files/designs shall have the copyright retained by One Bite Design and therefore cannot be reproduced by anyone else. Once a design job has started if you, the client, fail to make contact with Helen for a period of 60 days then the design job will be cancelled in writing by Helen. A cancellation invoice will be emailed with a 25% fee of the outstanding design cost. Payment is due Seven (7) days from issuance of invoice, unless otherwise organised. A two and a half percent (2.5%) monthly service charge will be billed against overdue invoices/late payments.
Complaints:
All complaints can be made directly to Helen via email [email protected]
Limitation of Liability:
You, the client, agree to indemnify and hold harmless One Bite Design from any and all claims, demands, losses, causes of action, damage, lawsuits, judgements, including legal fees and costs, but only to the extent caused by, arising out of, the work supplied by One Bite Design.
Closing Statement:
Thank you for taking the time to read these terms and conditions. If you have any queries please get in touch with Helen. This agreement is made between you, the client, and One Bite Design.
Copyright One Bite Graphic Design 2017